Carnotec works with top-notch experts trained to handle intensive corrective measures suited for your engineering needs. These includes:
- Escalation from Client to Carnotec
- Mobilization of a technician for survey purposes
- Conducting a thorough survey by the technician to analyze the problem
- Report on finding sent to Carnotec back office, and subsequently, the client
- Issuance of a quotation for the corrective works
- Approval by the client to proceed with the works, issuance of LPO
- Corrective works carried out
- Monitoring of equipment for 24 hrs, in case of parts replacement
- Approval of works by the client
- The signing of the service report
- Submission of service report to the client with an invoice